Category: Licenses
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We’ve Lost Too Much Business- AKA New Partner Requirements
3CX is making a few changes to their partner program – starting with minimum requirements for net-new 3CX installations. Starting next year, 3CX partners (except bronze level) will be required to acquire a minimum of 10% of their sales through net-new business, i.e. new customers. No longer will partners be able to rely on renewals…
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We Need More Money – AKA Maximum Extension Counts
One of the biggest selling points of 3CX has always been their licensing model – you don’t pay per extension, instead you pay based on the simultaneous call count. This meant if you were in a school and needed an emergency phone in each classroom that maybe got used once a year, instead of paying…
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You’re Too Small, Go Away – AKA The Death Of 3CX 4SC Enterprise Licenses
3CX has recently made a change to their licenses (again), leaving their partners and customers scrambling. 4SC Enterprise licenses will no longer be sold (no renewals either). You can either downgrade to a 4SC Pro or upgrade to 8SC. Regardless of your choice, your cost will go up and you may lose some features you…
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The 3CX License Deprecation – AKA Give Us More Money
It’s been a while since my last post. Not because 3CX magically fixed all the issues that I’ve blogged about, but mostly because I ran out of ideas for witty titles. Also because how many times can I state the various issues 3CX as a company has? But here I am again, typing away, because…
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3CX Cert Changes – AKA I Hope You Like Reinstalls
In March 2023, 3CX release v18 Update 7 (stable). This version is widely known as the compromised version and in April of 2023 3CX released v18 Update 7A. This build is tagged as Alpha and 3CX states that Alpha builds should not be installed on production systems. Following 7A, 3CX released another build, also known…
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3CX EOLs Maintenance Agreements AKA Goodbye to Forever
On June 26th, 3CX published a new blog post detailing how, effective immediately, they were no longer selling maintenance agreements. This announcement caught users and 3CX partners off guard, as there had been no warnings or time given before the announcement and when 3CX stopped sales. Maintenance agreements are important to perpetual license holders as…
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3CX License Activation – AKA Perpetually Subscribed
Like many companies, 3CX requires their software to call home for activation. This is all fine, except it needs to continue to call home to maintain it’s activated status. Failed call homes will cause 3CX to revert to a free license… and with it, loss of features. The problems start when 3CX turns off the…