The 3CX forums are home to many daily visitors, some with the goal of asking a technical question about their system. They start a new thread, giving it a title and content, and others, sometimes even 3CX employees, will reply back.
3CX has taken to silently editing some post titles and changing them completely. For example, one poster noted that they migrated their system to Hosted by 3CX and it broke their ability to direct dial other extension as well as introducing audio quality issues. 3CX staff, without any indication, notice, or warning, edited the post title to claim the poster had bad internet.
It’s one thing to censor posts altogether, it’s a whole other to put words into someone else’s mouth. Changing the title of a public post silently is an instant way to lose all trust from your user base. With these actions, 3CX has shown the lengths they will go to silence anyone that doesn’t discuss 3CX the way they desire to be spoken about.
If you wish to discuss 3CX without silent moderation, this site recommends you look for other areas, such as the 3CX subreddit or 3CX lemmy communities.
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